Patient Reviews

I’m very happy with everyone there for the past 4 years

Dr. Cossman is the man!! So helpful, welcoming, responsive, and attentive. I’ve got a dermatologist for life!

Dr. Travis and her team at Upper West Side Dermatology are a crack group of medical professionals who help you with medical answers and compassion just when you've given up. They are terrific professionals you feel at home with. Thank you, Dr. Travis and team!!

Excelentes servicios my profesionales

Dr Shea was very comforting, compassionate, thorough, and proffessional. I highly recommend this Upper West Side Dermatology practice. Staff was super nice and helpful. Lucky to have med assist; Brina Thank you!!

I’ve already posted a review praising Dr Sarah Yagerman for her professional excellence and natural empathy. I’d also like to praise the practice’s office staff and medical assistants for their abiding efficiency and helpfulness. The patient starts being cared for immediately upon entering the office. He's comforted by the atmosphere of calm and order, and by the friendly welcome from a member of the office staff. He then takes a seat to wait for his doctor’s medical assistant to summon him. Unlike at any other doctor’s office he's visited, it’s quite pleasant to wait here. The office staff and the other patients are unusually animated and personable. The patient’s next interaction is with his doctor’s medical assistant, who is reassuringly conversant with his medical history, earnestly concerned about his welfare, and able to temper procedure with sensitivity and friendless. The patient has been well prepared for the climax of the visit, his doctor’s attentive examination and precise evaluation. This, as I say in my earlier post, Dr Yagerman accomplishes with humor and grace. I have called her the ideal physician. The practice is also ideal. Before coming to Upper West Side Dermatology, I never thought I would enjoy a visit to the doctor’s office.

I really really appreciate dr Jones and his staff they did a real amazing work before and after the surgery. I highly recommend for a good care. Special thanks to Lax and Gizelle and the nurses they have done all they could to provide great care.

I cannot say enough about the compassionate and excellent care I received at this practice. From the moment I walked in and met Camille at the front desk to my visit with Dr. Cossman and his nurse, all were friendly, helpful and made me feel comfortable. I was thoughtfully helped with my dermatological issue. Years ago, Dr. Cossman, not only gave me my annual Dermatology exam, but also taught me how to care for my aging skin. I feel very comfortable, highly recommending Dr Cossman and his staff!

dr Travis is thorough asks questions and suggests solution. I find her patient and would recommend her.

Appointment was quick and there was hardly a wait. Dr. Cossman helped provide a treatment plan for multiple skin issues.

Amazing service and awesome friendly staff.

Dr Travis was great as always!

Dr. Shea is great and I highly recommend. He’s efficient but doesn’t make you feel rushed, listens to your concerns, and addresses them fully. I’ve been self conscious about my skin for years. Went to a wedding this past weekend and someone stopped me to tell me I had beautiful skin. I said “thanks, my Derm’s been putting in overtime!” It put a pep in my step and I’m super grateful :)

I can’t recommend Upper West Side Dermatology enough. The entire office is kind, professional, and incredibly welcoming. I’ve been seeing Dr. James Shea, and he’s truly exceptional. He took the time to understand my skin concerns, helped repair my damaged skin barrier, and has been patient, thorough, and deeply thoughtful every step of the way. Dr. Shea also performed a cosmetic laser treatment to reduce redness in my skin, and even after just one session, the results were amazing—the redness was significantly dulled and barely noticeable. His skill, care, and attention to detail make such a difference. If you’re looking for a dermatologist who genuinely listens and delivers real results, this is the place to go.

Very presentable and professional office--staff extremely courteous and caring attitude. Wait time minimal and Dr Shea a true professional explaining everything in layman's language. A very positive experience from arriving to leaving.

Very friendly, efficient, and will be continuing to see her in the future!

I had a great experience with Dr. Shea. He was attentive, listened carefully to my concerns, and took the time to make sure I felt heard. He explained the next steps for treatment clearly, and his recommendations made a lot of sense. Throughout the appointment, he created a comfortable and reassuring environment, which made the whole experience much less stressful. I would definitely recommend him to anyone looking for a thoughtful and knowledgeable dermatologist.

Very professional and friendly staff. Super detailed examination.