I recently had a remarkably positive experience during my visit to Upper West Dermatology, and I couldn’t be more pleased. From the moment I walked in, it was evident that this clinic prioritizes patient comfort and satisfaction.

The cleanliness of the facility was impeccable. Equally impressive was the staff’s friendliness and helpfulness. The receptionists greeted me with warm smiles and efficiently guided me through the paperwork.

Dr. Shea, my dermatologist, was a true standout. His compassionate and kind demeanor put me at ease throughout the examination. He took the time to listen to my concerns, explaining the diagnosis and treatment plan in a way that was both comprehensible and reassuring. This level of care and empathy made a potentially stressful appointment remarkably pleasant.

Overall, my experience here was exceptional. I’m grateful for the positive experience and would highly recommend this practice to anyone seeking dermatological care.